Prove you can design, build and implement Marketing Cloud, and advise on B2C marketing automation strategy. Orders, Contracts, Amendments, and Renewals. Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust. With that knowledge, the business can also use that same pipeline to estimate incoming revenue from closed deals, and when they're expected to arrive. Files are one of the most powerful ways to manage the content documents in Salesforce. Join our group of 120+ trusted guest posters – Click here to start the conversation. Accepting Third-Party Identity in Salesforce. System Architects focus on off-platform systems, integration, securing access between systems as well as managing governance and testing capabilities for deployment and ongoing Salesforce modification requirements. CPQ Platform: object data model, and CPQ data flow across CPQ objects. Legal compliance, deliverability (high-level understanding). Data Modeling and Management: Apex managed sharing, external IDs, types of custom metadata and custom settings. Nonprofit Implementation Strategies and Best Practices, Education Cloud Applications, Settings, and Configuration, Salesforce Fundamentals: multi-tenant environments, declarative vs. programmatic customization. Relationship between cases and assets, entitlements, work orders. External Security Assessments. Prove you can design, build and implement Service Cloud functionality. ... Field Service Lightning (Andr./iOS) 2020-12-21 . Pardot Einstein: feature overview, vs. standard Pardot score. For the designers who assess the architecture environment and requirements, and design secure and scalable identity management solutions on the Lightning Platform. The credential for day-to-day Pardot mastery. Auditing and Monitoring: monitoring/troubleshooting system activity, eg. For specialists working the full project lifecycle of CPQ implementations. B2B Commerce Administrators have experience configuring and managing Salesforce B2B Commerce and Salesforce core products – including Storefronts and functions available for end users. Service Cloud Solution Design: designing end-to-end service process from inbound case to resolution – considering capabilities, limitations, and design trade-offs. Salesforce Ben Visitors & Prospects (8%): visitors vs. prospects, the Prospect lifecycle/Prospect Audits. Multi-day Service Appointments vs. standard Service Appointments. Lightning Web Component and their Apex controller class. For consultants working the full project lifecycle of Pardot implementations. Pardot fields: create, edit, and map to Salesforce fields. Channel Management: configuration of Mobile Studio, Email Studio, Social Studio, Advertising Studio, Journey Builder. Evaluation (17%): assessing a customer’s current Salesforce and Pardot landscape, identifying business needs. Service Cloud automation: Flow, process builder, quick actions, macros, quick text. User interface customization: custom buttons, links, actions, Lightning Components. An essential certification before progressing further on the Marketing Cloud certification pathway. Documentation includes (but is not limited to) quick setup guides, ordering guides, and reference guides that include screen captures, tables, lists, and graphics. To build UI for B2B Commerce on Lightning, CMS managed content, Experience Cloud sites, or Chatter, use Connect REST API. Identifying the boundaries of declarative customization and the use cases for programmatic customization. Amazon.com, Inc. (/ ˈ æ m ə z ɒ n / AM-ə-zon) is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. Salesforce.com | Careers | Privacy Information. Process Automation, formula fields, and when to use Visualforce and Apex triggers. Salesforce Accredited B2B Commerce Administrator. External Security Assessments. Now these super users can demonstrate they have the know-how! Digital Marketing Proficiency: best practices for data, permissions, and PII. Pricing: Price rules, quote calculation sequences and quote line pricing fields. n/a - automatically awarded with all prerequisites above. Security model for a use case (eg. You will find the complete list on this page with information on the recommended experience candidates should have, exam topics, plus resources to help you prepare. Starting with the B2B Commerce Experience Builder template, create a customized platform where retailers, wholesalers, and … For individuals who have the knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Contact Center Analytics: different types of contact centers and their metrics, KPIs, and business challenges. Case Management: case assignment, case escalation, case resolution, and case disposition. For architects, analysts, and application managers who want to prove they can design and implement secure, scalable integrations with the Lightning Platform, and are able to communicate the solution and design trade-offs to business/technical stakeholders. Salesforce Classic vs. Salesforce products. Salesforce Certified Advanced Administrator. 199 Bishopsgate Want to tell your story? Salesforce Engage (3%): high-level configuration, benefits. CRM objects in the Salesforce schema, relationship types and the implications of each on record access. Interactions between multiple processes, both declarative and programmatic. Aimed at the Marketing Admin who knows their way around Marketing Cloud. For consultants who design, build, and support apps, datasets, dashboards and stories in Einstein Analytics and Einstein Discovery. 2020-09-09 . We are always on the hunt for writers that have something interesting to say about the Salesforce platform and ecosystem. Prove you can design, build and implement CPQ functionality. Process Automation: using a combination of automation tools, eg. Showcase your knowledge on Salesforce database modelling, Apex fundamentals, and best practice programmatic customisation. Localization features and capabilities and how they affect coding. B2B Commerce Developers have experience developing on Salesforce B2B Commerce and Salesforce core products – including programmatic customizations to both business logic and user interface layers using Apex and VisualForce. Lightning B2B Commerce Developer Guide Design a business-to-business (B2B) commerce solution that uses the power of Lightning Experience. Standard and Custom Objects: object architecture and relationship model, create/assign page layouts, record types. Complete List of Salesforce Certifications 2020. Interaction Channels: communities, mobile, phone, email, web, chat, SOS/video channel, and social media. A feature-focused credential, including lead scoring, email marketing, and lead generation. This site requires Javascript to work, please enable Javascript in your browser or use a browser with Javascript support. Security and Access: Salesforce sharing model, profiles and permission sets. Personalizing the Prospect Experience (8%): recommend personalization features to use, consent management requirements, Reporting, Metrics & Analytics (11%): reporting in Pardot (marketing assets), B2B Marketing Analytics (B2B MA). Integrations and Customizations: identify what protocol (SOAP/REST) and what approach (real-time vs. batch processing) should be used when integrating with 3rd-Party web services, leverage the productized Job Framework for batch process integration (and more). Send out customer surveys . Review 3rd-Parties’ technical specifications, and API documentation for integrations. London Email Campaigns: email messaging, deploying campaigns, managing content, sending options, A/B testing, responsive design. Einstein Analytics and Discovery Consultant. Prove you can design, build and implement FSL functionality. Automating Business Processes (17%): automation tool(s) recommendations for a given scenario, a sequence of events (assets, automations, notifications, etc. These skills can be applied to any framework and are not mobile or device-specific. Salesforce Identity and Access Management Designer. ), lead nurturing strategies. Setup: configuration of business units, users/permissions, and security/passwords, integrations, Marketing Cloud extension products. Engagement Studio (17%): components, how to update a program. Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Record types, formula fields, roll-up summary fields, validation rules, workflow, Flow, and Process Builder – and recommending how to automate a business processes leveraging these. Education Cloud Consultants have experience designing and implementing Education Cloud solutions – including the Education Data Architecture (EDA) and that all-important higher education consulting experience. B2B Commerce. If you have many records to process, consider using Bulk API, which is based on REST principles and optimized for large sets of data. Salesforce Sharing and Visibility Designer. Use cases for CTI, Communities, and Field Service Lightning. Anna Rubkiewicz of Survicate says, “One of the best methods is running surveys to find out who the leads who convert to customers actually are. It’s the first platform-agnostic exam that tests knowledge outside of Salesforce platform tools. Salesforce takes an API-first strategy — leading to 85% faster development for new integrations. Implications to record and field data access, eg. User Interface: Visualforce pages, controllers/extensions, Lightning Components. DML statements and types of database events. Support quality assurance assemble documentation for audits and ensure that documentation is compliant with federal regulations Service and Support Applications: case management and automation. Salesforce is releasing more certifications than ever before, and if you’re like most Trailblazers, you just have an urge to “Gotta Catch ‘Em All”! Prove you can design, build and implement Sales Cloud functionality. Salesforce Accredited B2B Commerce Developer. Pardot Forms, Form Handlers & Landing Pages (20%): use cases and reporting metrics (Engagement History). Analytics, Reports and Dashboards: custom report types, reporting snapshots, complex charting, and more. B2C Commerce Architects have experience designing global sites using B2C Commerce best practices throughout the SDLC – including core architecture concepts like modularity, reusability, and designing future-proof components during SDLC across all the layers. It also refers to a content management system. For consultants working the full project lifecycle of Community Cloud implementations. The application lifecycle: key milestones, types of sandboxes, change sets, unmanaged packages, and deployment plans. Email reporting metrics, running ad hoc and automated reports in Marketing Cloud. Build: validate the end solution is secure, performant, and modular, support in load testing, evaluate results (and more). Marketing Cloud Developers have full-stack development experience – including creating personalized, dynamic messages, Marketing Cloud scripting languages, data configuration, manipulations and advance segmentation. In relation to collaboration, business process, and/or document requirements. Permissions and security implementations, Advanced Salesforce Analytics Query Language (SAQL) coding to support querying. © Copyright 2021 Salesforce.com, inc. All rights reserved. W3C, Google, Microsoft, Mozilla, and others launch Open Web Docs, a new project for Web API documentation that will support MDN Docs following Mozilla's layoffs — Founding members include the W3C, Google, Microsoft, Mozilla, Samsung Coil, and Igalia — … The baseline credential for any Salesforce Developer. Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust. Appropriate logic and query structure to maximize application performance. Lightning - Is Anything Still Missing? Data Modeling and Management: object schema, data relationships. Managing Resources: dynamic vs. static crews, Service Territories and Members. Prerequisites in order to take this certification exam. Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust. Account Configuration (20%): importance of technical setup, data migration plans, access strategy. Automation: completion actions, segmentation rules, page actions, custom redirects. 3-6 months (specific experience) + 1 year (general developer experience), 5+ years (eCommerce experience) + B2C Commerce Developer Experience, 5+ years (supporting/implementing data-centric solutions) + 2-3 years (Salesforce experience), 4-5 years (implementing complex security models in Salesforce) + 2-3 years (Salesforce experience), 1 year (Identity and Access Management experience) + 1 year (Salesforce experience) + 2 years (Securities Technology experience), 3-4 years (Salesforce Platform experience) + 1-2 years (Salesforce Integration experience) + 1 year (Integration Architecture experience), Platform Developer I | Platform App Builder | Data Architecture and Management Designer | Sharing and Visibility Designer. Development Lifecycle and Deployment Designer. Nonprofit Cloud Consultants have experience designing and implementing Nonprofit Cloud solutions – including the Nonprofit Success Pack (NPSP) and that all-important Nonprofit consulting experience. Using Community member Persona information to recommend the appropriate License Type. Services, [Whitepaper] Salesforce And The HIPAA Security Rule: Securing EPHI In The Cloud, PCI Responsibility Matrix - Commerce Cloud, CSA CAIQ - Audience Studio and Data Studio, Vulnerability/Penetration Report Summary - Einstein Discovery, GDPR - Data Protection Impact Assessments & Salesforce Services, [Video] Salesforce And The HIPAA Security Rule: Securing EPHI In The Cloud, Secure Implementation Guide (and other guides). The Salesforce Application Architect has a deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms. Lists and differences between both types, Emails: vs. Email Templates, and reporting metrics (Engagement History). Sales and Marketing Applications: using opportunity tools, lead automation tools and campaign management. No prerequisites in order to take this certification exam. 4. Have something to share? Maintenance: data extraction and report generation solutions, account monitoring. Copado Raises $96 Million to Accelerate Adoption of Salesforce DevOps, Top 5 Tips to Start a Salesforce Business, Myths and Truths About Protecting Your Salesforce Data: Part 2. Sales Cloud Applications, including Enterprise Territory Management. Prove you can design, build and implement Communities. Prove you can design, build and implement Pardot, and advise on B2B marketing automation strategy. Dashboard creation on both desktop and mobile devices. Products: pricebooks and pricebook entries. Learn about the General Data Protection Regulation (GDPR) and how to comply. Subscriber Data Management: contact model, preference and profile center concepts. Sharing & Users, Person Accounts, Profiles, Objects). Content: CMS Connect, personalised content, Communities Search. Demonstrate your knowledge on designing and building custom applications declaratively using the Salesforce Platform. Salesforce Accredited B2B Commerce Developer B2B Commerce Developer s have experience developing on Salesforce B2B Commerce and Salesforce core products – including programmatic customizations to both business logic and user interface layers using Apex and VisualForce. controlled by parent, grant access by hierarchies, profile vs. sharing rules, Extending Custom Objects and Applications: including relationship types when building custom objects. EC2N 4AG. Community Builder: custom branding, navigation, Lightning pages. For the designers who assess the architecture environment and requirements, and designs sound, scalable, performant solutions on the Customer 360 platform. Salesforce Data Architecture and Management Designer. Educate your users, protect your Salesforce org, and encourage a culture of security. Platform Developer I | Development Lifecycle and Deployment Designer | Identity and Access Management Designer | Integration Architecture Designer. debug log, set up audit trail. Flex your security muscles by locking down permissions and tracking changes. This exam is due to be retired on April 13th 2020. The next step for experienced Salesforce Developers. Pricing strategy: discount schedules, block pricing, contracted prices, subscription pricing, percent-of-total, usage-based pricing. Work Order processes, parameters, Work Types, Resource Preferences, Work Order Line Items, Work Order Milestones. Prove your experience using advanced features and functionality to solve a variety of challenges. Community infrastructure, deployment types, limits. B2C Commerce Developers have experience developing eCommerce solutions with Salesforce B2C Commerce Digital – including the Storefront Reference Architecture (SFRA) and various APIs. Read their story Unilever unifies the eCommerce experience across their portfolio of brands with reusable services — launching new digital initiatives 3-4x faster. For consultants working the full project lifecycle of Sales Cloud implementations. For consultants working the full project lifecycle of Marketing Cloud implementations. There are 35+ Salesforce certifications out there. ... B2B Commerce. Process Automation and Logic: Apex classes and triggers, SOSL, SOQL, and DML statements in Apex, exception handling in Apex, platform events. B2B Commerce Trends You Weren’t Expecting (but Will Impact Your Business) Andy Peebler Here are the business-to-business commerce trends to expect in 2021 based on insight from nearly 1,400 commerce leaders around the world. For consultants working the full project lifecycle of Field Service Lightning (FSL) implementations. DR Testing (Site Switching) Summary. Segmentation tools (apply to subscribers and data). Lead Management (14%): lead generation strategy with Pardot assets, route qualified/unqualified prospects. A sales pipeline is a visual representation of where potential customers are in a business' defined sales process. Monitoring/Troubleshooting: evaluate needs for custom logging configuration, identify and address existing and potential performance issues, adjust the system proactively. Demonstrate your knowledge on email marketing best practices using the Marketing Cloud Email application (Email Studio). Vulnerability/Penetration Report Summary - Heroku, Salesforce.org Philanthropy Cloud and Elevate, Standard Questionnaires, FAQ's and Whitepapers, PCI Attestation of Compliance (AoC) - Mobify, SOC 1 Bridge (Gap) Letter - Commerce Cloud, C5 (ISAE 3000) Report - Salesforce Services, PCI Attestation of Compliance (AoC) - MuleSoft, Vulnerability/Penetration Report Summary - Tableau Mobile (Android), Vulnerability/Penetration Report Summary - Tableau Mobile (Ios), Vulnerability/Penetration Report Summary - Tableau Online (TOL), Vulnerability/Penetration Report Summary - Tableau Server, SOC 2 Report (Type 1) - Workplace Command Center and Employee Wellness Check, Vulnerability/Penetration Report Summary - Salesforce.org Philanthropy Cloud, Vulnerability/Penetration Report Summary - Quip, SOC 1 Bridge (Gap) Letter - Corporate & Salesforce Services, HITRUST Certificate - Salesforce Services, Vulnerability/Penetration Report Summary - Einstein Analytics Mobile (Andr./iOS), Vulnerability/Penetration Report Summary - Salesforce Services, Vulnerability/Penetration Report Summary - Field Service Lightning (Andr./iOS), Vulnerability/Penetration Report Summary - Salesforce Mobile (Andr./iOS), SOC 2 Report (Type 1) - Vlocity Managed Packages, SOC 2 Report - Vlocity Digital Commerce Gateway & Order Management Plus, Vulnerability/Penetration Report Summary - Salesforce Authenticator (Andr./iOS), SOC 2 Report - ExactTarget and Advertising Studio, Vulnerability/Penetration Report Summary - Advertising Studio, Vulnerability/Penetration Report Summary - ExactTarget, Vulnerability/Penetration Report Summary - Audience Studio and Data Studio, Vulnerability/Penetration Report Summary - Predictive Intelligence, Vulnerability/Penetration Report Summary - Social Studio, Network Vulnerability Assessment - Heroku, ISO Statement of Applicability - V2.8 (English), ISO Statement of Applicability - V2.8 (French), Vulnerability/Penetration Report Summary - MuleSoft, Vulnerability/Penetration Report Summary - myTrailhead, Vulnerability/Penetration Report Summary - Salesforce Services Data Mask Add-on, Vulnerability/Penetration Report Summary - B2B Commerce, Vulnerability/Penetration Report Summary - Einstein Analytics, PCI Attestation of Compliance (AoC) - Salesforce.org Payment Services, PCI Attestation of Compliance (AoC) - Commerce Cloud, Vulnerability/Penetration Report Summary - Messaging and LiveMessage, IRAP Customer Configuration User Guide Health Check [Official], IRAP Customer Configuration User Guide [Official], Salesforce ASD Essential Eight Maturity report, Salesforce Services IRAP Assessment Report [Official], Vulnerability/Penetration Report Summary - Datorama, Vulnerability/Penetration Report Summary - Einstein Vision, Language & Voice, Security and Compliance Best Practices and FAQ - Work.com, Vulnerability/Penetration Report Summary - Pardot, International Transfers of EU Personal Data to Salesforce's Services FAQ, PCI Attestation of Compliance (AoC) - Salesforce Services, PCI Responsibility Matrix - Salesforce Services, PCI Attestation of Compliance (AoC) - Heroku, Vulnerability/Penetration Report Summary - Service Cloud Einstein, Vulnerability/Penetration Report Summary - Sales Cloud Einstein, Vulnerability/Penetration Report Summary - Marketing Cloud Mobile (Andr./iOS), Vulnerability/Penetration Report Summary - Salesforce Events Mobile (Andr./iOS), SOC 2 Report - Commerce Cloud Order Management, Vulnerability/Penetration Report Summary - Salesforce Inbox Mobile (Andr./iOS), ISO Statement of Applicability - V2.5 - Misc. Templates and Use Cases: Lightning templates & Lightning Bolt. Custom profiles, permission sets, and delegated administration. We have many options such as attachments, documents, Salesforce CRM content to upload a file in Salesforce classic but they are not fully supported or at all in Lightning … Marketing automation solutions – recommending the best SFMC option. Configuring Mobility: Field Service Mobile and Salesforce Mobile app. SOQL and SOSL queries return types and impact on variable assignment. Design/Discovery: create technical specification, standard technical artifacts given business and technical requirement details. Managing Scheduling and Optimization: Schedule Policy, Complex Work, scheduling service, optimization service. It fills a gap that existed for a long time, where no certification broadly covered the fundamentals of Marketing Cloud and its everyday maintenance. Relationship between Pardot and Salesforce. After all, your target audience should be the people who find your services of value – even if you’re currently targeting a different group with your website messaging.” Showcase your knowledge on Salesforce features and best practice configuration. Marketing unsubscribe/subscription management solutions. Why Are Companies Investing in Salesforce Training Now More Than Ever? For consultants working the full project lifecycle of Service Cloud implementations. For architects, analysts, and application managers who want to prove they can design a security and sharing model based on complex requirements, implement secure, scalable security models on the Force.com platform, and are able to communicate the solution and design trade-offs to business/technical stakeholders. Integration strategies, incl. Launch: site launch checklist, identify rollback steps, data migration (and more). B2B Marketing Analytics: interpret standard dashboards. Sales pipelines allow the company to estimate how much business your sales organization can expect to close in a given time frame. Apex methods for Lightning Web Components. Bundle Configurations: bundle structure, product rules. For architects, analysts, and application managers who want to prove they can design an appropriate governance framework and complex development and deployment strategies to manage the development and deployment lifecycle on the Lightning Platform. Known as the ‘pinnacle certification’, CTAs have demonstrated the knowledge, skills, and capabilities to design and build high-performance technical solutions on the Salesforce platform across all areas of domain expertise. Data Management: importing, updating, transferring, and mass deleting data, Workflow/Process Automation (Workflow, Process Builder).
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