I called a manager, who claims it was "nothing they could have done" and ended the conversation. Next time use a smaller business who guarantees they won't crack it while they are repairing it. It took me 6 weeks to get my problems resolved which ended up being a refund and I took my … They made my windshield worse than what it was. Book an appointment with our technicians. I set up a appointment for my windshield to be repaired on line through the safelite autoglass website. I now have a ruined side of my … Comment the review as Safelite Autoglass verified representative. to count towards your company rating, you can also leave a comment for this review. He didn't even come find me before he … FIND SOMEONE WHO OWNS THEIR OWN SHOP, usually they do it better!! I had a windshield replaced by Safelite 8 years ago by a kid that looked like he was just 18 and by the quality of the work, he definately was poorly trained. You could also drive to one of their locations, they do it in a garage. Then rode off. Appearance is our second objective. Book an appointment with our technicians. He advised me that the purpose was to prevent the crack from getting worse. So I trusted them and they told me it will take 15 mins. We are processing your message. Even though Safelite will deduct the $120+ from the cost of a new windshield, I have chosen to have my windshield replaced by a very reputable local auto glass shop, and any damage thereafter sustained to my new windshield will be covered 100% by my … There have been numerous innovations and technologies used in the evolution of car … But thats it, if they wanrned me and had me sign a agreement it would of been no big deal. So let me get this right,,,,you ALREADY have a broken W/S and Safelite tryed to save it for you and save you a ton of money,,,,,,but it did not work,,,,so how does Safelite owe you anything since it was already broken,,,,,you were going to have to replace it anyways!,,,,,not ALL damage can be repaired....sounds like you want something for nothing! This guarantees that the insurer is motivated to recommend Safelite even if the consumer is smart enough to find a local shop that will perform a quality repair (or replacement). The rep refused to listen to this concern, and continued to try and charge me for the replacement, and I ended the call. 86,794 were here. Safelite's windshield repair specialists can repair chips, nicks and … Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Great Comment! I am extremely disappointed that I used a claim for something I will more than likely have to get a second opinion and service on. For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Irvine area, turn to Safelite AutoGlass. I had a very small rock chip at the top of my windshield and it was so small that it did not crack for 3 days even using the car. Private messages do not impact your company rating. Windshield Repair and Replacement in Baxter, MN You'll be able to get expert windshield repair and replacement when you need it at our local Safelite® service center in Baxter, Minnesota. then complain after the fact . And in about 5 minutes he turned that quater inch crach into a 12 inch crack.I didnt sign any paper work, nor did he say he might do that.When the crack happened, he said "***" then apologized saying that dosnt happen often. Close. The only thing left to do is replace the tire. Review #281703 is a subjective opinion of I have a subraru impreza 2012 which was bought on dec. 23rd 2011 and the man fom safelite wasn't on my windshield not even three minutes when he was at my door to tell he ruined my window shield and was asking if i wanted to replace it and it was going to cost $450.00 there to put windshield not to fix a little ding in my … As such, I want Safelite to replace my windshield at no cost to me. i work in the field . You will be able to edit the text before publishing. If a technician is working on a windshield, and it cracks during the repair, it is usually the technicians fault because they tend to push on the glass too hard. SafeLite Autoglass is by far the worst I have ever dealt with for auto glass replacement. If you need to schedule or reschedule an appointment, you can still book service a few weeks out. The … Some glass shops need to start helping out customers and not rip them off! NOTE: Five months prior to all of this, I had the same local auto glass shop repair a stone crack in my windshield with success and NO problems. If you have a broken windshield you need a repair or replacement. I called the insurance and they say that the safelite warranty will cover for the cost of rock chip and they will reimburse the cose to the insurance. However, yesterday I went out to my car and found that a giant crack had spread across my windshield, starting from the chip that was supposedly repaired. That is a fair lifetime guarantee to me! Now you have learned their scam, do a bad job and get the customer to buy a windshield they didnt need. Trust America's auto glass experts at Safelite®. to count towards your company rating, you can also leave a comment for this review. 136 reviews of Safelite AutoGlass "Made an appointment online for mobile service. I called the safelite company and they said the repair shop is closed. Write a private message as Safelite Autoglass verified representative. (it cracks) If you are unsatisfied at all call the Safelite Customer Satisfaction. I called Safelite customer service to see if they would correct this issue. What ever happened to good customer service??? Product or Service Mentioned: TWO days later, the crack not only spread down to the bottom of the windshield, but also 14 inches up and across the windshield, thus now resulting in a windshield replacement. Would You Like to Convert It Into Review? It's totally worth it in my case to go back to the same local trustworthy shop. What a racket? Private messages do not impact your company rating. Why can't a big company do the same thing? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the N. Richland Hills area, turn to Safelite AutoGlass. The guy showed up at my work place to fix the chip. every customer is warned before a repair is done that there is a chance of the the crack spreading out beyond repair. Related: Safelite Autoglass - Safelite Scratched my brand new car in multiple places. Well, guess what? The technician advised me at the beginning of the service that it would not completely take the crack away. For windshield, window or back glass repair and replacement in the Santa Maria area, turn to Safelite AutoGlass. You will be able to edit the text before publishing. Our customers sure appreciate it too. don't come here if you don't want to be screwed over (: Judy Haynes Holman recommends Safelite … Username and password will be sent to you via email. Trust America's auto glass experts at Safelite®. *** this company. I decided to watch what they do. Also, it takes a good 3-4 hours for a windshield to cure and be done properly - not 1.5 - 2 hours. I should have repaired by myself with $10 kit. Username and password will be sent to you via email. I'm very sorry to hear that. Thanks for all the positive comments from the peanut gallery!!
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