Lindsey wrote to FOX61 about her unemployment claim, “I have not been able to access the PUA system due to being locked out of my account … I’m supposed to be getting unemployment benefits from New Mexico since August 20,2020. You can also view your claim status and account balance, make changes to your direct deposit account, update your address and phone number, and get form 1099-G so you can file your taxes. Requirements for documenting your claim include proof of U.S. citizenship, your Social Security number, your work and wage history, and the reason for your job loss claim, such as the closure of your previous place of employment. Unemployed Marylanders who are trying to access the state's benefits website are now telling 11 News they're getting locked out of their accounts and the workaround doesn't work. My husband has his unemployment deposited on one of these cards and his card was locked up and we was told he had to fax in 3 things and we did waited 3 days they said going to take 2 more called again they said 2 of the things needed resent ok we did it guess what again sometime was wrong with it we've faxed these in 5-6 times he hasn't gotten any of his money this month our power is … Some unemployment claimants locked out of accounts due to suspected fraud Josslyn Howard 7/13/2020. My Account is Locked Slide 1 [Background image: Picture of Carly, a Customer Service Representative] [Narrator speaks] Hi, I’m Carly, a Customer Service Representative for the Minnesota Unemployment Insurance Program. …online using a password created by phone. In Johnson’s case, she’s been verified, but she can’t get in touch with the DEO about still being locked out of her account. ... but she can’t get in touch with the DEO about still being locked out of her account. Enter letters in your password by pressing the corresponding number on a standard telephone keypad. The other way your account could be locked is if some one reports the account stolen and then the account gets locked you have to put in all the info you can to recover it. Example: If the password you created online is KQZ123, you would enter 579123 on the telephone keypad. Your online account allows you to submit an application for Unemployment Insurance benefits and certify to receive weekly benefits. I opened my claim when I got laid off however it is now the end of November and I have yet to receive one payment from them. If you fail to provide necessary documentation on an unemployment insurance claim, your claim may be put on hold. I have an appeal hearing for my back pay from when they locked my account right after I started my claim. Password: Help! Recently, the state's unemployment department has been freezing accounts of fraud victims without warning. 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